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2011 Le Sands Screens and Blinds - All Rights Reserved |
Le Sands Screens and Blinds Pty Ltd Warranty: Le Sands Screens and Blinds Pty Ltd warrants, that at the company's discretion, where a defect in a product occurs within 1 calendar year of installation by Le Sands Screens and Blinds and is shown to be caused by defective manufacture or materials, the product shall be repaired or replaced (at the discretion of Le Sands Screens and Blinds) at no cost to the customer. Any defect or damage to the product due to miss-use or abuse shall not be covered under this warranty. It is a condition of this warranty that the products found to be faulty have not been misused or willfully damaged and shall not have been worked on or tampered with by any person not authorised by the company to do so. It is also a condition that the care and maintenance advice for the product has been adhered to. Where any product or component not manufactured by Le Sands Screens and Blinds is covered by a warranty period greater than 12 months the company agrees to assign that warranty to the purchaser. All warranties offered herein are non transferable and only apply where the goods have been paid for in full. Proof of purchase will be required. Le Sands Screens and Blinds strive to provide the best products, manufactured from only quality components however, no warranty or guarantee is offered on the performance of any product in the event of willful damage. Care and Maintenance of Your Powder-Coated Products The effects of ultra violet light, pollution, dirt, grime and salt deposits are detrimental to a powder-coated surface as they accumulate over time. To comply with warranty requirements and extend the life of your products, a very simple maintenance program should be implemented. As a general rule, cleaning of the powder-coated surface must take place regularly. However in areas where pollutants are more prevalent, especially in coastal or industrial areas, a cleaning program should be carried out on a more frequent basis. To clean the powder-coated surface: 1. Carefully remove any loose deposits with a wet sponge. 2. Use a soft brush or cloth (non abrasive), and a mild household or carwash detergent to remove other deposits. Do not use steel wool, scrapers, scouring liquids or powders as they will permanently scratch the coated surface. 3. Rinse off with clean water. 4. The application of a silicon lubricant to moving parts (eg. rollers, hinges etc) is recommended often as part of the maintenance. Please note that detergents that recommend the use of gloves when handling should be avoided as this is a good indication that the detergent is harsh, and therefore unsuitable for cleaning a powder coated surface. Definitions of Environments and Maintenance Intervals: Mild: Being rural, away from the coast and remote from industry and urban activity. If you live in this area you should implement your maintenance program every 6 months. Moderate: Being mainly urban, inland away from heavy industrial activity. If you live in this area you should implement your maintenance program every 3 months. Severe: Being coastal or marine, within 15kms of the coast or subject to salt deposition. Close proximity to industrial activity. If you live in this area you should implement your maintenance program every 2-4 weeks. 7mm Diamond Grill Barrier Products and Fly Screens Warranty Installation 12 months Powder-Coating 3 Years Locks, rollers and closer 12 months Components 2 Years Fly Screening No warranty is offered on fly screen material SupaScreen & SupaScape Security Products SupaScreen is made from marine grade stainless steel which provides an uninterrupted view from within your home. The 10 year warranty offered along with the strict Australian standards that our SupaScreen doors adhere to offers peace of mind in every sense of the word. Warranty 10 years - Where a defect in the SupaScreen ™ product occurs within 10 years of installation and is shown to be caused by defective manufacture or materials, the product will be repaired or replaced at no cost to the customer. Conditions Apply Terms and Conditions Le Sands Screens and Blinds, as the authorized SupaScreen product Dealer is the manufacturer and Warrantor of this product, subject to the following terms and conditions. Warranty Period - commences from the date of installation by Le Sands Screens and Blinds. Claims - Any claim must be submitted in writing to Le Sands Screens and Blinds within 30 days of occurring together with a copy of the completed warranty certificate and tax invoice. Le Sands Screens and Blinds may inspect the product (during normal business hours) to determine the nature and cause of the defect. If Le Sands screens and Blinds determine that there is a valid claim, the cost to repair or replace the defective product with the same or similar product will be borne by Le Sands Screens and Blinds. If Le Sands Screens and Blinds determine that the claim is not valid, it may recover any costs related to such a warranty claim. Exclusions The Warranty does not cover: 1. Defects that occur outside the 10 year warranty period. 2. Normal wear and tear. 3. Defects resulting from installation by a person who is not an authorized Le Sands Screens and Blinds installer. 4. Product that has been repaired and or serviced by a person who is not an authorized Le Sands Screens and Blinds installer or repairer. 5. Product that has been modified or altered in any way. 6. Product that has not been maintained in accordance with the Care and Maintenance Instructions. 7. Product that has been damaged by matters covered by the owner's insurance and/or outside the control of Le Sands Screens and Blinds - such as fire, theft, abuse or an act of God. 8. Defects that result from use other than normal residential use. 9. Locks, cylinders, hinges, door closers or any other associated accessories and hardware fitted to the Supascreen product. Refer to relevant manufacturer/supplier. Limitations This warranty applies to the exclusion of any term, condition, warranty, representation or covenant of any kind in respect to the Supascreen product (or part thereof) including its value, quality, durability, condition, design, operation, description, merchantability, performance or fitness for use or purpose. If any condition or warranty is implied into this warranty under the Trade Practices act 1974 or any other equivalent legislation, and cannot be excluded, the liability of Le Sands Screens and Blinds for breach of the condition or warranty will be limited to one or more of the following at the option of Le Sands Screens and Blinds. 1. In the case of goods a. The replacement of the goods or the supply of equivalent goods b. The repair of the goods. c. The payment of the cost of replacing the goods or acquiring equivalent goods d. The payment of having the goods repaired 2. In the case of services a. The supplying of the services again b. The payment of the cost of having the services supplied again. Care and Maintenance of Your Internal Blinds Vertical Drapes Care and Maintenance The application of a silicone based lubricant to the tilt rod is recommended. Regular dusting of the fabric will ensure no build up of dust and grime occurs. If required wipe stains with a soft cloth soaked in very mild soapy water. Sponge clean, avoid over zealous rubbing as this may permanently mark the blind. Professional cleaners using ultrasonic cleaning methods are recommended. Any other form of washing of the blinds is not recommended. Warranty Installation 12 months Track 5 Years Track Components 2 Years Fabric 12 Months Roller Blinds Care and Maintenance Regular dusting of the fabric will ensure no build up of dust and grime occurs. If required wipe stains with a soft cloth soaked in very mild soapy water. Sponge clean, avoid over zealous rubbing as this may permanently mark the blind. Professional cleaners using ultrasonic cleaning methods are recommended. Any other form of washing of the blinds is not recommended. Warranty Installation 12 months Roller and Mechanism 2 Years Fabric 12 Months Aluminium Venetians Care and Maintenance Regular dusting of the slats will ensure no build up of dust and grime occurs. If required wipe stains with a soft cloth soaked in very mild soapy water. Sponge clean and dry. Professional cleaners using ultrasonic cleaning methods are recommended. Any other form of washing of the blinds is not recommended. Warranty Installation 12 months Head and Bottom Rail 3 Years Slats 3 Years Timber Venetians Care and Maintenance Regular dusting of the slats will ensure no build up of dust and grime occurs. Oiled blinds will require re-oiling periodically. Apply Danish oil to the front and back of the timber slat. Any other form of washing of the blinds is not recommended. It is recommended that the slats be rotated on a regular basis to ensure that any natural fading of the blinds occurs evenly. Warranty Installation 12 months Head Rail 3 Years Slats and Pelmet 12 months Woodmate Venetians Care and Maintenance Regular dusting of the slats will ensure no build up of dust and grime occurs. If required wipe stains with a soft cloth soaked in very mild soapy water. Sponge clean and dry with a soft cloth. Professional cleaners using ultrasonic cleaning methods are recommended. Any other form of washing of the blinds is not recommended Warranty Installation 12 months Head Rail 3 Years Assigned Manufacturers Warranty 5 Years Slats and Pelmet |

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Warranty & Care at Le Sands |